Apple Support and Domain Hosting

As one of the UK’s leading Apple Mac consultants, we provide a service and support programme that is second to none.

Established in 1992.

It is easy to get lost in the world of computing. Here are so many experts. There is so much advice. What you soon learn is that the great benefits of computing do not come free, nor without difficulties and frustrations.

Our experience has taught us one thing. Computing is not about software or hardware, networks or platforms. Computing is about people. It is about how you use these tools to make more time, to extend your skills, to enhance your life.

Macxperts is a people’s company.

Essential Tips

Slide Big Sur Update We strongly recommend you postpone any Mac OSX upgrade to Big Sur until you are certain it will not create problems.
Slide Restarting When you are experiencing problems with performance, we suggest giving the device a restart.

Slide Connection Errors If you are unable to use internet services and applications, we recommend double checking your Wi-Fi connection.

About Us

MacXperts is a people’s company.

Now part of Investment Software Group (ISG), MacXperts continues to provide world-class support for all our clients.

ISG was Introduced to the business through Razwana Khan, who has some 22 years’ experience working with MacXperts alongside Hasan, and has provided consultancy to ISG for a number of years.

ISG is an entrepreneurial software and support business founded in 2014 and the Directors, Imran Khan and Andrew Pirrie have worked together in similar businesses for some 15 years.

ISG’s traditional business is working in financial services providing software and first line support.

Many of our clients have required Mac expertise to enable them to better support their end users and we are excited about rolling out this service to our traditional clients as well as taking on MacXperts clients.

Meet the Team

Andrew Pirrie – Director
Andrew Pirrie – Director
Andrew is an Accounting & Finance graduate and Chartered Accountant. Andrew developed his career at BDO Stoy Hayward, Goldman Sachs and Pricewater-housecoopers and is now a founding director of ISG.
Imran Khan – Director
Imran Khan – Director
Imran is an Economics graduate, holds an MBA and is a qualified PRINCE2 project manager. He spent over ten years in investment banking with Morgan Stanley, Kleinwort Benson and Salomon Brothers and have twenty years in financial software.
Razwana Khan – Chief Financial Officer
Razwana Khan – Chief Financial Officer
Razwana is a Physics with Computer Science graduate. She is a Member of the AAT and has many years of experience providing advice, management and support to clients.
Dion-Ashly Arthur – Client Relationship Manager
Dion-Ashly Arthur – Client Relationship Manager
Graduating with a 1st in Event & Venue Management, Dion then completed her masters in Digital Marketing & Customer Relations Management at a top Business School in France. She has worked for ISG for three years in the Business Development Team.
Khalil El Azoui – Support
Khalil El Azoui – Support
Daniel Marshall – Support
Daniel Marshall – Support
Daniel has been working for ISG for over 6 years. He has plenty of IT experience and will be using these skills to help you, our clients, with all your Mac needs.
The team continues to grow and we look forward to working with you in the coming months.

Support Pricing

Check our affordable and trusted support service.

Prices may differ

Email & Phone Support

Charged in 10 minute blocks

£10

every 10 minutes

Email & Phone support to investigate and resolve problems.

eSupport

£40 for an addiontal 30 minute block of support

£50

for the first 30 minutes

Remote Support to connect to your computer to investigate and resolve over an internet connection.

In-Office Support

Addtional support charged in half hour blocks

£110

per hour

Investigate and resolve problems in person at our office.

On-Site Support

Additional support charged in 30 minute blocks for £60

£140

for the first hour

Travel to you and provide support on-site.

 

Contact Us

If you have a project you would like to discuss, please feel free to get in touch with us.

Email

 Support@macxperts.com

Phone

0843 461 0202

Location

2nd floor, 35 Chiswell St, London EC1Y 4SE