Apple Support and Hosting

Established in 1992.

It is easy to get lost in the world of computing. There are so many experts. There is so much advice. What you soon learn is that the great benefits of computing do not come for free, nor without difficulties and frustrations.

Our experience has taught us one thing – Computing is not about software or hardware, networks or platforms. Computing is about people. It is about how you use these tools to make more time, to extend your skills and to enhance your life.

Apple Support and Hosting

Established in 1992.

It is easy to get lost in the world of computing. There are so many experts. There is so much advice. What you soon learn is that the great benefits of computing do not come for free, nor without difficulties and frustrations.

Our experience has taught us one thing – Computing is not about software or hardware, networks or platforms. Computing is about people. It is about how you use these tools to make more time, to extend your skills and to enhance your life.

Big Sur

With the new update to Mac OSX, there are some applications that may either not be supported or wont work on release of the update.

We highly recommend that you check your programs are designed to work on the new update.
More Info

Restarting

If you are experiencing slow load times or your applications are faling to run, we recommend performing a system restart.

Restarting your devices once a day ensures the performance is not hindered by lingering processes and programs.
More Info

Connection Errors

Connection errors can be a result of a myriad of issues.
However, a great way to try and resolve the problem is to check if your machine is connected to the Internet.

This is a common cause of connectivity problems for email clients and web browsers.
More Info

Essential Tips

About Us

MacXperts is a people’s company.

Now part of Investment Software Group (ISG), MacXperts continues to provide world-class support for all our clients.

ISG was introduced to the business through Razwana Khan, who has some 22 years’ experience working with MacXperts alongside Hasan, and has provided consultancy to ISG for a number of years.

ISG is an entrepreneurial software and support business founded in 2014 and the Directors, Imran Khan and Andrew Pirrie have worked together in similar businesses for some 22 years. ISG’s traditional business is working in financial services providing software and first line support.

Many of our clients have required Mac expertise to enable them to better support their end users and we are excited about rolling out this service to our traditional clients as well as taking on MacXperts clients.

About Us

MacXperts is a people’s company.

Now part of Investment Software Group (ISG), MacXperts continues to provide world-class support for all our clients.

ISG was introduced to the business through Razwana Khan, who has some 22 years’ experience working with MacXperts alongside Hasan, and has provided consultancy to ISG for a number of years.

ISG is an entrepreneurial software and support business founded in 2014 and the Directors, Imran Khan and Andrew Pirrie have worked together in similar businesses for some 22 years. ISG’s traditional business is working in financial services providing software and first line support.

Many of our clients have required Mac expertise to enable them to better support their end users and we are excited about rolling out this service to our traditional clients as well as taking on MacXperts clients.

Meet the Team

Meet our team – based out of Chiswell Street in central London, we are always on hand to help with all your IT needs.

The team continues to grow and we look forward to working with you.

Andrew Pirrie
Andrew PirrieDirector
Andrew is an Accounting & Finance graduate and Chartered Accountant. Andrew developed his career at BDO Stoy Hayward, Goldman Sachs and Pricewater-housecoopers and is now a founding director of ISG.
Imran Khan
Imran KhanDirector
Imran is an Economics graduate, holds an MBA and is a qualified PRINCE2 project manager. He spent over ten years in investment banking with Morgan Stanley, Kleinwort Benson and Salomon Brothers and has twenty years in financial software.
Razwana Khan
Razwana KhanChief Financial Officer
Razwana is a graduate in Physics with Computer Science. She is a Member of the AAT and has many years of experience providing advice, management and support to clients.
Dion-Ashly Arthur
Dion-Ashly ArthurClient Relationship Manager
Graduating with a 1st in Event & Venue Management, Dion then completed her masters in Digital Marketing & Customer Relations Management at a top Business School in France. She has worked for ISG for three years in the Business Development Team.
Khalil El-Azoui
Khalil El-Azoui Junior Support Specialist
Khalil has 2 years of professional IT experience handling both the hardware and software side of technology. He’s got an even spread of knowledge in most IT solutions with a firm grasp of MAC OSX and Windows.
Daniel Marshall
Daniel MarshallSupport
Daniel has been working for ISG for over 6 years. He has plenty of IT experience and will be using these skills to help you, our clients, with all your Mac needs.

Meet the Team

Meet our team – based out of Chiswell Street in central London, we are always on hand to help with all your IT needs.

The team continues to grow and we look forward to working with you.

Andrew Pirrie
Andrew PirrieDirector
Andrew is an Accounting & Finance graduate and Chartered Accountant. Andrew developed his career at BDO Stoy Hayward, Goldman Sachs and Pricewater-housecoopers and is now a founding director of ISG.
Imran Khan
Imran KhanDirector
Imran is an Economics graduate, holds an MBA and is a qualified PRINCE2 project manager. He spent over ten years in investment banking with Morgan Stanley, Kleinwort Benson and Salomon Brothers and has twenty years in financial software.
Razwana Khan
Razwana KhanChief Financial Officer
Razwana is a graduate in Physics with Computer Science. She is a Member of the AAT and has many years of experience providing advice, management and support to clients.
Dion-Ashly Arthur
Dion-Ashly ArthurClient Relationship Manager
Graduating with a 1st in Event & Venue Management, Dion then completed her masters in Digital Marketing & Customer Relations Management at a top Business School in France. She has worked for ISG for three years in the Business Development Team.
Khalil El-Azoui
Khalil El-Azoui Junior Support Specialist
Khalil has 2 years of professional IT experience handling both the hardware and software side of technology. He’s got an even spread of knowledge in most IT solutions with a firm grasp of MAC OSX and Windows.
Daniel Marshall
Daniel MarshallSupport
Daniel has been working for ISG for over 6 years. He has plenty of IT experience and will be using these skills to help you, our clients, with all your Mac needs.

Support Pricing

Check our affordable and trusted support service.

Prices are subject to change*

Phone & Email

£10every 10 minutes
  • Contact us by phone or email
  • Discuss the situation in detail
  • Get faster response for smaller problems

Remote Support

£50for the first 30 minutes
  • Additional Support £40 per 30 minutes
  • Covid-19 Safe
  • Fast and Secure Support

Email Hosting

£595monthly
  • Secure Email Hosting
  • Minimum of 30GB Mailbox per user
  • Access to Google Workspace

In-Office Support

£110per hour
  • Additonal support £55/half an hour
  • Faster resolution
  • Covid-19 Safe Office

On-Site Support

£140for the first hour
  • Additonal support £60/half an hour
  • Resolve problems at your place of work
  • In person help for more urgent issues

Web Hosting

150annually
  • Host your custom website on the cloud
  • Frequent Backups
  • Access an easy to use control panel

Support Pricing

Check our affordable and trusted support service.

Prices are subject to change*

Phone & Email

£10every 10 minutes
  • Contact us by phone or email
  • Discuss the situation in detail
  • Get faster response for smaller problems

Remote Support

£50for the first 30 minutes
  • Additional Support £40 per 30 minutes
  • Covid-19 Safe
  • Fast and Secure Support

In-Office Support

£110per hour
  • Additonal support £55/half an hour
  • Faster resolution
  • Covid-19 Safe Office

On-Site Support

£140for the first hour
  • Additonal support £60/half an hour
  • Resolve problems at your place of work
  • In person help for more urgent issues

Email Hosting

£595monthly
  • Secure Email Hosting
  • Minimum of 30GB Mailbox per user
  • Access to Google Workspace

Web Hosting

150annually
  • Host your custom website on the cloud
  • Frequent Backups
  • Access an easy to use control panel

Contact Us

If you have a project you would like to discuss, please feel free to get in touch with us.

Email

 Support@macxperts.com

Phone

0843 461 0202

Location

2nd floor, 35 Chiswell St, London EC1Y 4SE

Social Media

Contact Us

If you have a project you would like to discuss, please feel free to get in touch with us.

Email

 support@macxperts.com

Phone

0843 461 0202

Location

2nd floor, 35 Chiswell St, London EC1Y 4SE

Social Media